Make billing make sense

Enterprise Cost Analytics (ECA) is the only cloud-native billing communications platform to provide your customer with fast access to telecoms billing insight with simplicity and clarity on-demand.

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Exceptional billing communications experience for telecom customers

Soft Telecom insight on demand

Combining enhanced billing analytics with a demand based approach to data processing, Soft Telecom delivers a unique solution to CSPs. Our flagship product ECA transforms bill reporting through a comprehensive portal experience – with advanced reporting capabilities for B2B customers.

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How we can help you

Feature-rich billing analytics for your business customers

More than ever, you need to deliver value-add functionality and usability in your billing communications, ensuring you retain customers by understanding what they need and providing the analytics tools they want.

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Unique technology to drive down your internal billing reporting and cloud costs

Our unique demand-driven analytics means you now only process billing data for your customers who need it. This game-changing technology will truly optimise your platform operating costs when compared with traditional solutions.

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Soft Telecom unique technology

Our Products

Soft Telecom ECA

ECA for Corporate

For enterprise and government customers, our solution offers the detailed analysis they need. And for you, that means only deploying minimum resources to deliver that in-depth reporting and insight.

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ECA for Small Business

Our on-demand option has all the essential features a small business customer needs. Billing data is processed and analysed on demand and this greatly reduces infrastructure costs.

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What we can offer

Soft Telecom comment icon

“The ECA platform has lifted the bar for billing communications across all our B2B segments. Customer feedback has been really positive. The new microservices architecture fits well with Vodafone Groups cloud-first strategy and the demand-driven processing model is a game changer.

Soft Telecom have been a trusted and valued partner of Vodafone Ireland for many years and we look forward to working with them into the future.”

Senior IT Architect,
Vodafone Ireland

Vodafone logo parters with Soft Telecom
Soft Telecom comment icon

“Since 2015 Soft Telecom has been a valuable partner to our business, enabling differentiation and a competitive position in the market. Soft Telecom is always pro-active and responsive, coming up with new ideas in an efficient and business oriented manner.”

EBU Telecom Products Department Manager,
Telindus, Luxembourg

Telindus logo parters with Soft Telecom

Your partner in the cloud

We offer our Enterprise Cost Analytics (ECA) product as a serverless billing communications solution. This is delivered through Google’s App Engine (GAE) PaaS with a Cloud SQL backend.