Meeting customer needs in a dynamic sector for over 15 years

By helping telecoms companies retain customers through user-focused billing communications alongside operational excellence, Soft Telecom shows the value of experience built up over time.

Founded in 2004, and after a decade spent delivering software to the ICT sector, Soft Telecom realised the needs of telecoms clients were changing. Billing data was becoming more important to businesses of all sizes – and their service providers were quickly recognising this. As the market evolved, the company began developing specialist billing analytics software, leading to the release of ECA in 2015.

A ground-breaking platform that rewrites the rules for billing analytics and reporting, ECA now deploys demand-driven analytics to streamline internal resources – while still retaining its primary focus as a value-enhanced service for CSP customers.

Our Team

Dave Reddy - CEO

With over 30 years in the IT sector including roles in Apple and having set up Weblink, Dave established Soft Telecom in 2004. He has specialised in a broad range of areas from layer-3 network design to application development.

Niall McCarthy - CTO

Niall is our CTO and began his career as a DBA in Scottish Prudential. Over 30 years later, he has gathered significant experience in application development and has worked in many technology roles in his career to date.

Dave McGahern - CCO

As our Chief Commercial Officer, Dave has over 17 years sales experience in ICT having worked in multiple areas – software, telecoms, hardware, security, OEM and Cloud. He has previously held senior roles in Vodafone and has a solid knowledge of the ICT market.

Dave Harty - COO

Our COO, Dave Harty has over 25 years experience and previously worked at Apple Inc as a software QA engineer. He later founded Scotia Solutions, a Dublin based software development company, before merging with Weblink. He now manages all aspects of Soft Telecom’s IT operating infrastructure and services.